🔒 Privacy Policy
Last updated: July 31, 2024
Welcome to Heyiu’s Privacy Policy.
At Heyiu, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, store, and protect your personal data when you visit our website, make a purchase, or interact with our services.
1. 📥 When Do We Collect Your Information?
We collect personal information when you:
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Make a purchase on our website
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Create or manage your customer account
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Subscribe to our newsletter or marketing emails
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Participate in surveys, promotions, or contests
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Contact our customer support team
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Browse our website (via cookies and similar technologies)
2. ⚙️ How Do We Use Your Information?
Your personal data is processed to:
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Fulfill your orders, deliveries, and payments
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Provide customer service and technical support
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Communicate with you about products, promotions, and updates
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Improve our website performance and user experience
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Meet legal and regulatory requirements
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Conduct marketing activities (only with your consent)
3. 🔄 Sharing of Your Data
We may share your information with trusted third parties, including:
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Payment processors
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Shipping and logistics providers
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IT and website service partners
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Companies within the Wintopix Group
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Government authorities, when required by law
All partners are contractually required to keep your data secure and comply with data protection regulations.
4. 🛡 How We Protect Your Data
We use strict technical and organizational measures to keep your personal information safe, including:
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Data encryption for sensitive information
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Secure access controls and authentication
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Routine security audits and system monitoring
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Staff training in data protection
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Binding data protection agreements with service providers
5. 👤 Your Rights
You have the right to:
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Access your personal information
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Correct inaccurate or incomplete data
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Request deletion of your data
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Restrict or object to data processing
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Request data portability
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Withdraw your consent at any time
To exercise any of these rights, please contact us using the information below.
6. 📞 Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact:
HEYIU Corporation – Data Protection Officer
📍 8068 Elmbrook Dr, Southaven, MS 38671, United States
🕒 Monday – Friday: 10:00 AM – 19:00 PM
📧 Email: support@heyiu.com
📞 Telephone: +1 706 666 0220
7. 🔄 Policy Updates
Heyiu may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any significant updates will be announced on our website or via email.